PROFESSIONAL knowledge:
At the comprehension level:
1. Methods for evaluating the footwear condition.
2. Types of footwear repair.
3. Types of shoemaking materials.
4. Basic principles of general and professional ethics.
5. Footwear care products.
6. Storage of footwear.
7. Basics of ergonomics.
8. Methods for assessing the quality of footwear repair.
At the application level:
1. Types of footwear restoration.
2. Materials applied in the repair of footwear and their properties (friction strength, hardness, flexibility).
3. Basics of documentation.
4. Methods for calculating the costs of footwear repair.
5. Hygiene requirements at the workplace.
6. Footwear repair materials, auxiliary materials, their types, and principles of application.
7. Rational use of footwear repair materials.
8. Types of footwear repair instruments.
9. Principles of application of instruments.
10. Basics of tool care.
11. Techniques for sharpening cutting tools.
12. Types of footwear repair working machines.
13. Structure and operating principles of footwear repair working machines.
14. Auxiliary equipment and its application.
15. Footwear processing techniques.
16. Techniques for developing patterns of footwear details to be repaired.
17. Interconnectivity of materials.
18. Glue types and their application.
19. Techniques for fastening footwear details.
20. Heel attachment technologies.
21. Principles of the selection of the heel shape/ type/ height.
22. Types and characteristics of covering materials.
23. Techniques for stretching of the covering.
24. Basic principles of arch support fastening.
25. Sole fastening methods.
26. Types and materials of footwear finishing.
27. Operating principles of footwear processing equipment.
28. Grinding, milling techniques and methods.
GENERAL knowledge:
At the concept level:
1. Work environment risk factors and assessment methods.
2. Laws and regulations regarding labour protection, electrical and fire safety, and nature and environmental protection.
3. Principles of ergonomics.
4. Categories of environmental pollution activities.
5. Legal relationship.
6. Legal provisions stipulated in the Constitution of the Republic of Latvia in the context of law governed and civil society.
7. Rights, obligations, and liability of an individual.
8. Laws and regulations regarding information technologies.
9. Preconditions for effective communication.
10. Intercultural interaction.
11. Decision-making principles.
12. Professional career development and its importance.
13. Laws and regulations regarding business activity.
At the comprehension level:
1. Protective measures for reducing the effects on health caused by the level of ambient temperature, noise, vibrations, and dust in the work environment.
2. Basics of electrical safety and fire safety.
3. Work environment parameters.
4. Fundamental issues of labour law.
5. Information systems security.
6. Psychology and ethics of interaction.
7. Principles of promoting cooperation.
8. Vocabulary.
9. Grammar and language functions.
10. Types of verbal interaction.
11. Learning strategies.
12. Types of commercial activity.
At the application level:
1. Types and use of personal and collective protective equipment.
2. Occupational safety and labour protection requirements.
3. Effects of chemical substances on human health and methods for reducing risk factors.
4. Operating rules for technological facilities and equipment.
5. Facilities susceptible to explosion and their operating rules.
6. Provision of first aid.
7. Safety signals and signs.
8. Safe application of chemical agents.
9. Composition of employment contract and collective agreement.
10. Application software in preparation of documents.
11. Calculation.
12. Units of measurement and shapes.
13. Mathematical terminology.
14. Mathematical methods and instruments.
15. Positive interaction techniques.
16. Time planning techniques.
17. Principles of customer service in case of a customised order.
18. Ethical standards.
19. Official language.
20. Professional terminology.
21. Self-assessment principles.
22. Planning of the work sequence.
23. Principles of drawing up work execution schedules.
24. Basics of marketing.
25. Professional terminology in foreign language.

PROFESSIONAL skills:
1. To determine the extent of footwear repair work (medium complexity, major repair) depending on the type of footwear material.
2. To evaluate the feasibility of order fulfilment.
3. To evaluate specific customer needs.
4. To offer the customer different types of materials.
5. To calculate the amount of the material used.
6. To calculate the price of the service depending on the degree of footwear damage.
7. To document footwear repair works in the log-book.
8. To inform the customer about footwear care products.
9. To inform the customer about the storage of footwear.
10. To consult the customer on the wear of footwear and options for prevention of damages.
11. To select work wear which complies with occupational safety and hygiene requirements.
12. To check the workplace arrangement.
13. To adjust individual lighting.
14. To ensure clean and free work area.
15. To select the appropriate materials and auxiliary materials.
16. To select the appropriate manual instruments and working machines/ auxiliary equipment.
17. To verify the compliance of instruments with occupational safety requirements.
18. To check the quality of cutting instruments.
19. To sharpen cutting instruments.
20. To care for instruments and maintain them in order.
21. To carefully verify the compliance of working machines/ auxiliary equipment with occupational safety requirements.
22. To use operating instructions and manufacturer’s instructions for working machines/ auxiliary equipment.
23. To connect the selected footwear repair working machines/ auxiliary equipment.
24. To keep the working machines/ auxiliary equipment in order.
25. To observe the operation of working machines/ auxiliary equipment.
26. To start and stop the operation of working machines.
27. To clean working machines/ auxiliary equipment after completion of the work task.
28. To prepare the footwear to be repaired before processing (clean, dry etc.).
29. To disassemble footwear in conformity with the work task.
30. To detach the footwear part/ detail to be replaced from footwear.
31. To mark contour lines of the footwear detail to be repaired.
32. To develop patterns according to the size of the details.
33. To cut the footwear parts or details to be replaced from the selected material according to the pattern.
34. To apply glue evenly on the prepared footwear parts/ details, in conformity with technological requirements.
35. To dry the glue according to the type of glue.
36. To activate the glue on footwear surfaces to be bonded.
37. To assemble footwear parts/ details.
38. To attach the prepared parts/ details to the footwear by using different techniques for fasten details, in conformity with the work task.
39. To stretch the prepared upper of footwear over the last.
40. To select the heel shape/ type/ height in conformity with the work task.
41. To prepare the footwear surface and heel to be attached for their attachment to the sole.
42. To attach the heel to the sole.
43. To detach the current covering from the heel surface.
44. To process the heel surface.
45. To prepare the covering according to the heel shape.
46. To stretch the covering over the heel surface.
47. To prepare the slipsole for the replacement of the arch support.
48. To replace the arch support.
49. To assemble the slipsole parts.
50. To prepare the upper for the fastening of the sole.
51. To prepare the sole for its attachment to the upper.
52. To attach the sole and heel to the upper.
53. To remove the footwear from the last.
54. To glue in the footwear insole.
55. To grind or mill the edge of the sole and the heel.
56. To paint the ground edge according to the work task.
57. To polish the ground edge.
58. To perform footwear surface treatment (retouch, polish, finish).
59. To visually assess the quality of the work performed.
60. To visually assess the pair of footwear and whether the footwear items of both feet match one another.
GENERAL skills:
1. To apply personal protective work equipment.
2. To operate technological facilities and equipment safely.
3. To maintain in order and be able to service instruments, facilities, and auxiliary equipment.
4. To organise own workplace in compliance with labour protection, electrical and fire safety, and environmental protection requirements, taking into account the effects on health.
5. To provide first aid.
6. To use the evacuation plan.
7. To act in the event of fire according to the established procedures.
8. To recognise safety signals and signs.
9. To work in an environmentally considerate manner.
10. To use resources rationally.
11. To sort waste generated during the footwear repair process.
12. To comply with legislative requirements.
13. To comply with the internal work procedure regulations of the company.
14. To comply with instructions and time-limits specified by the management.
15. To prepare documents according to the sample.
16. To communicate by using information technologies.
17. To exchange with information responsibly.
18. To apply the basic mathematical principles and techniques.
19. To substantiate the solution of a task mathematically.
20. To cooperate in a team.
21. To be aware of own responsibility while completing a joint task.
22. To solve conflict situations.
23. To work individually.
24. To plan the working hours rationally.
25. To assume responsibility for own work outcome.
26. To be able to analyse own actions and work outcomes.
27. To be able to provide arguments to support own opinion.
28. To apply ethical standards.
29. To communicate effectively during the work process.
30. To communicate in the official language.
31. To use professional terminology in the official language.
32. To communicate in the official language both orally and in writing.
33. To use professional terminology in one foreign language.
34. To evaluate professional experience.
35. To keep up with the current events in the industry.
36. To take part in upskilling activities.
37. To gain new experience according to labour market needs.
38. To set work priorities.
39. To plan the completion of tasks depending on their priority.
40. To plan resources effectively.

PROFESSIONAL competences:
1. Ability to evaluate the footwear condition and determine the extent of footwear repair.
2. Ability to evaluate specific customer needs and the feasibility of order fulfilment and offer the selection of material according to the preferences of the customer.
3. Ability to calculate the price of the footwear repair service and document footwear repair works in the log-book.
4. Ability to consult the customer on the use, care, and storage of footwear.
5. Ability to set up a workplace and prepare materials, auxiliary materials, manual instruments, working machines/ auxiliary equipment appropriate to the work task.
6. Ability to prepare and use instruments for footwear repair in conformity with the work task.
7. Ability to prepare and use footwear repair working machines/ auxiliary equipment in conformity with the work task.
8. Ability to prepare the footwear for repair and detach the part/ detail to be replaced from footwear.
9. Ability to prepare the parts/ details to be replaced from the selected material.
10. Ability to replace footwear parts or details (upper, lining, zipper, arch support, toecap) according to the work task.
11. Ability to modify the heel (its shape, type, height) or the heel covering according to the heel shape.
12. Ability to prepare and replace the arch support of footwear.
13. Ability to assemble the disassembled footwear parts/ details according to the work task.
14. Ability to carry out the final processing of footwear, applying different processing materials and methods.
15. Ability to visually assess the quality of the work performed and uniformity of the work performed on the pair of footwear.
GENERAL competences:
1. Ability to complete work tasks in conformity according to safety, labour protection, fire and electrical safety requirements.
2. Ability to act in extreme situations responsibly and provide first aid.
3. Ability to complete work tasks according to environmental protection requirements.
4. Ability to comply with internal work procedure regulations of the company and employment legal relationship.
5. Ability to complete work tasks according to work organisation principles and the specified time-limits for work execution.
6. Ability to use mathematical thinking while planning the completion of the work task related to footwear repair.
7. Ability to establish interaction with other people.
8. Ability to independently plan time while completing a task individually or in a team.
9. Ability to communicate effectively without violating ethical standards and the principles of behaviour and interaction.
10. Ability to communicate in the official language both orally and in writing.
11. Ability to communicate and use professional terminology in one foreign language.
12. Ability to evaluate own personal skills and take part in upskilling activities.
13. Ability to engage and operate in business, effectively planning the completion of work tasks and the necessary resources.