European Qualifications Framework (EQF) has 8 levels (1 – the lowest, 8 – the highest).
Levels reflect the complexity level of acquired knowledge, skills and competences (learning outcomes).
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Information about the Latvian qualifications referenced to Latvian qualifications framework (LQF)
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1. The knowledge necessary for performance of the basic tasks of the professional activity at the level of notion:
1.1. basics of accounting;
1.2. traditional and non-traditional methods of farming in the countryside;
1.3. premises aesthetics and design adaptation according to the countryside tourism.
1.4. speech and movement culture;
1.5. ecology.
2. The knowledge necessary for performance of the basic tasks of the professional activity at the level of understanding:
2.1. types and products of tourism services;
2.2. environmentally friendly management;
2.3. event management;
2.4. organizations involved in the field of rural tourism;
2.5. basics of marketing;
2.6. professional terms in the official and one foreign language.
3. The knowledge necessary for performance of the basic tasks of the professional activity at the level of use:
3.1. rural tourism resources;
3.2. hospitality and communication principles;
3.3. types and products of rural tourism services.
3.4. basics of development of the rural tourism products.
3.5. pricing principles of services;
3.6. types of the means of payment;
3.7. information technologies, professional software;
3.8. work organisation principles of the company;
3.9. basics of document management;
3.10. quality standards in the rural tourism;
3.11. selling principles;
3.12. laws and regulations in the field of rural tourism;
3.13. official language;
3.14. two foreign languages at the professional level of communication;
3.15. labour protection requirements;
3.16. environmental protection requirements;
3.17. legal employment relations;
3.18. first aid;
3.19. electrical and fire safety rules;
3.20. hygiene and sanitary standards;
3.21. personal data protection laws and regulations;
3.22. use of household, office and work equipment;
3.23. basic principles of professional and general ethics;
3.24. basics of intercultural ethics.
1. Too perform reservation of the guest orders and the related activities.
2. To search for and find the professional information related to the rural tourism..
3. To provide the professional information to the guests related to tourism and hospitality.
4. To communicate with the rural tourism target audience, make a survey and interview the existing and potential guests of the company.
5. To summarize and enter information in the guest data bases by observing data protection.
6. To organize rest of the guests according to their wishes and possibilities of the company.
7. To settle cash and non-cash payments.
8. To observe hygiene and sanitary standards.
9. To arrange and keep a work place and environment in order.
10. To keep the work equipment in order.
11. To meet the requirements of the labour protection laws and regulations, as well as fire safety and electrical safety regulations.
12. To meet the requirements of the emvironmental protection laws and regulations and environmentally friendly management principles.
13. To apply traditional and untraditional management methods in the countryside at work.
14. To have good knowledge and use quality standards in the rural tourism.
15. To create rural tourism products by using information search tools.
16. To order and receive the products for provision of a rural tourism service.
17. To draw up accounting and record keeping accompanying documents, prepare reports.
18. To use information technologies, as well as suitable household, office and work equipment for performance of the work tasks.
19. To take decisions within the framework of one’s competence.
20. To observe with the internal regulations of the company, as well as inform guests how to observe them.
21. To provide the first aid.
22. To use the rural tourism resources.
23. To cooperate with the parties interested in the rural tourism.
24. To observe the standards of the legal employment relationship.
25. To have a good command of the official language.
26. To have a good command of two foreign languages at the professional communication level.
27. To use the professional terminology in the official language and at least one foreign language.
28. To create a positive image of the rural tourism company and promote its recognition.
29. To work individually and in a team by observing the basic principles of professional and general ethics.
30. To have good knowledge and observe the laws and regulations related to the rural tourism industry.
31. To observe the principles of business etiquette, hospitality and communication culture at one’s work.
32. To improve the professional knowledge and skills according to the rural tourism requirements.
1. Ability to organize and offer local and regional countryside tourism services and activities in accordance with the tourism quality system requirements.
2. Ability to provide countryside tourism services in accordance with the clients wishes and possibilities.
3. Ability to design and distinguish countryside tourism products and service types by using information search instruments.
4. Ability to perform the orders related to the countryside tourism services and draw up supporting documents in accordance with the document management and accounting requirements.
5. Ability to accept and register a guest in the company of the countryside tourism, meet the requirements of the personal data protection laws and regulations.
6. Ability to inform and sell to the guest countryside tourism services and additional services, inform about local tourism, social, culture and nature resources.
7. Ability to listen up the guest desires, offer additional service in accordance to the target audience.
8. Ability to choose and use the necessary resources for the work performance.
9. Ability to decide on the works to be performed, their sequence, most appropriated resources, materials and means when designing and implementing the countryside tourism services.
10. Ability to use information technologies, data bases and other information sources and acquaint oneself with the latest development directions in the countryside tourism service quality assurance.
11. Ability to plan, organize and coordinate the process of additional services in cooperation with the persons involved in the countryside tourism.
12. Ability to determine the costs of the countryside tourism services and the offered tourism product prices.
13. Ability to settle payments with a guest for the provided countryside tourism services by making a payment in cash or with a credit card.
14. Ability to inform guests on the surrounding tourism infrastructure, objects, active leisure, overnight and catering possibilities and environment peculiarities.
15. Ability to order and receive products and material and technical means for the work performance.
16. Ability to understand wishes guests, solve different situations at the level of one’s competence and act accordingly in non-standard situations.
17. Ability to know the organization of the operation of tourism host places, personnel duties and responsibilities.
18. Ability to create positive communication by observing thenational culture differences, basic principles of professional and general ethics.
19. Ability to keep regular feedback with the guests about the countryside tourism services to assess its demand and quality and to ensure repeated sales of services.
20. Ability to observe the internal regulations of the company as well as inform guests about their observance.
21. Ability to assess and use traditional and non-traditional management methods in the countryside.
22. Ability to work individually and in a team, be responsible for the own work result.
23. Ability to improve the professional knowledge and skills according to the countryside tourism requirements.
24. Ability to communicate in the offficial language and at least two foreign languages by using professional terminology.
25. Ability to meet the labour and environmental protection requirements set in the laws and regulations, as well as fire safety and electrical safety requirements.
26. Ability to observe the standards of the legal employment relations and the related laws and regulations.
27. Ability to observe the hygiene and sanitary standards.
28. Ability to provide the first aid.
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Personal services (101)
Detailed field: (ISCED 2013)Travel, tourism and leisure (1015)
EducationSecondary education
Qualification typeVocational
Full or partialFull qualification
Other information
Active qualification
Last changes: 31.08.2021
Posted: 07.05.2016