PROFESSIONAL knowledge:
At the comprehension level:
1. Use of collective protective equipment.
At the application level:
1. Selection and use of personal protective equipment.
2. Interaction techniques.
3. Techniques for solving conflict situations. Methods of identifying customer’s needs.
4. Basics of psychology. Professional ethics.
5. Document management.
6. Organisation of the internal work processes of the company.
7. Principles of preparing technical reports.
8. Logistics of the delivery of spare parts and operating materials.
9. Rules of the manufacturer for the modification and installation of auxiliary equipment.
10. National and EU standards for the modification of automobiles.
11. Rules of the manufacturer for the modification and installation of auxiliary equipment.
12. National and EU standards for the modification of automobiles.
13. Impact of auxiliary equipment of the automobile on the technical condition of the automobile.
14. Structure of drive batteries and rules for their operation.
15. Structure of liquefied petroleum gas (LPG) and compressed natural gas (CNG) supply equipment and rules for its operation.
16. Operating principles of automobile equipment.
17. Impact of ancillary factors (temperature, humidity, foreign bodies, etc.) on the operation of the automobile.
18. Basic principles of the driving cycle (test drive).
19. Characteristics of defects.
20. Structure of electric and hybrid vehicles and rules for their operation.
21. Technologies for the maintenance of gas supply systems of automobiles.
22. Technologies for the maintenance of liquefied petroleum gas (LPG) and compressed natural gas (CNG) supply equipment.
23. Basics of the theory of internal combustion engines.
24. Operating principles of engine mechanisms and systems.
25. Structure of engine mechanisms and systems.
26. Principles of the alignment of engine parts.
27. Methods for the restoration of engine parts and surface treatment.
28. Types and structure of transmissions.
29. Operating principles of transmission mechanisms and systems.
30. Structure of transmission mechanisms and systems.
31. Basics of the operation of mechanic and automatic transmissions and their kinematic schemes.
32. Causes of malfunctions in the operation of transmissions.
33. Methods for the diagnostics of the mechanical part of the transmission.
34. Methods for the repair of the transmission.
35. Structure of the mechanisms and systems of the suspension and control devices.
36. Operating principles of the mechanisms and systems of the suspension and control devices.
37. Basics of the theory of the operation of the steering gear and the braking system.
38. Kinematic schemes of the steering gear and the braking system.
39. Impact of the technical condition of the steering gear and the suspension on the handling of the automobile.
40. Structural and operating principles of hydraulic and pneumatic systems.
41. Causes of malfunctions in the operation of hydraulic and pneumatic systems.
42. Schemes of hydraulic and pneumatic schemes.
43. Basics of electrical engineering.
44. Structural and operating principles of electrical equipment.
45. Causes of malfunctions in the operation of electrical equipment.
46. Basic structural and operating principles of electronic control systems.
47. Causes of malfunctions in the operation of electronic control systems.
48. Schemes of electronic control systems.
49. Structure of comfort systems, methods for their diagnostics and repair.
50. Structure of protection systems, methods for their diagnostics and repair.
51. Structure of the multimedia system, methods for its diagnostics and repair.
52. Structure of internal communication systems of the automobile, methods for their diagnostics and repair.
53. Automobile bodywork construction. Signs of painting defects.
54. Rules for use of the instruments of a fitter.
55. Rules for the use of diagnostic equipment, stands, and instruments.
56. Basic principles of designing drawings.
57. Principles of creating electrical, hydraulic, and pneumatic schemes.
58. Documentation of the results of the automobile inspection.
59. Recording of defects by taking photos.
60. Structure of an automobile.
61. Foreign languages.
62. Official language.
63. Technical terminology in foreign language.
64. Basic principles of the development of the structure of technical databases.
65. Methods of selecting information in databases/systems.
66. Operation of automobile systems.
67. Principles of checking the quality of repair.
68. Principles of drawing up repair documentation.
69. Use of catalogues of spare parts and operating materials.
70. Drawing up of orders.
71. Creation of a repair set.
72. Methods for the visual assessment of the bodywork of the automobile.
73. Methods for the assessment of the interior of the automobile.
74. Rules for the operation of the supply systems of the automobile.
75. Rules for the operation of electrical equipment.
76. Technical rules for the operation of the automobile. Road traffic rules.
77. Technical rules for the operation of the running gear. Technical rules of automobile control equipment.
78. Technical requirements for the lighting devices of the automobile.
79. Environmental protection and occupational safety regulations to be complied with while working with microclimate maintenance systems.
80. Technologies for the replacement of the air filters of microclimate maintenance systems.
81. Technologies for the disinfection of microclimate maintenance systems.
82. Safety regulations to be complied with while working with high-pressure fuel systems.
83. Methods for the diagnostics of the mechanical part of engines. Rules for the use of instruments and auxiliary devices.
84. Rules for the use of the measuring instruments and auxiliary devices for technical measuring.
85. Methods and materials to be used for the repair of engine parts.
86. Methods for the diagnostics of the mechanical part of the transmission.
87. Methods for the repair of the transmission.
88. Methods for the diagnostics of the mechanical part of the suspension and control devices.
89. Methods for the repair of the suspension and control devices.
90. Types of wheel alignment angles, their significance, and adjustment methods.
91. Safety regulations to be complied with while working with hydraulic and pneumatic systems.
92. Methods for the diagnostics of hydraulic and pneumatic systems.
93. Methods for the repair of hydraulic and pneumatic systems.
94. Methods for the diagnostics of electrical equipment.
95. Schemes of electrical equipment.
96. Methods for the repair of electrical equipment.
97. Structure of engine control systems, methods for their diagnostics and repair.
98. Structure of transmission control systems, methods for their diagnostics and repair.
99. Structure of active protection systems, methods for their diagnostics and repair.
100. Structure of passive protection systems, methods for their diagnostics and repair.
101. Methods of measuring the bodywork.
102. Types and signs of bodywork and frame deformation.
103. Methods, instruments, and materials for the replacement of bodywork finishing and sealing parts.
104. Methods of securing and sequence of replacing bodywork parts and glazing.
105. Methods of constructing and securing bodywork equipment and comfort devices.
GENERAL knowledge:
At the concept level:
1. Essence of civil society.
2. Types of verbal and non-verbal interaction.
At the comprehension level:
1. Provision of first aid.
At the application level:
1. Action in an emergency.
2. Introductory instruction.
3. Safety data sheets of chemical substances.
4. Environmental protection requirements.
5. Ways to sort waste.
6. Employment legal relationship.
7. Risk factors of the surrounding work environment.
8. Grammar and language functions.
9. Principles of promoting cooperation.
10. Positive interaction techniques.
11. Latest maintenance and repair technologies.
12. Opportunities offered by the internet and potential risks.
13. Regulatory technical documentation.
14. Use of the internet.
15. Finding out the up-to-date information.
16. Information systems security.
17. Training programs of the manufacturer. Operating principles of computer and office equipment.
18. Application software in compliance with the work task.
19. Work with office equipment.
20. Organisation of the work of the company.
21. Instruction of labour protection at the workplace.
22. Labour protection safety signs and signals.
23. Electrical safety regulations.
24. Fire safety regulations.
25. Action in the event of fire.
26. Requirements for management of hazardous waste.
27. Basic principles of ergonomics.
28. Workplace organisation.
29. Vocabulary.
30. Professional terminology.
31. Time planning techniques.
32. Units of measurement.
33. Calculation of area and volume.
34. Mathematical calculations.
35. Calculation of physical parameters.
36. Generation of ideas.

PROFESSIONAL skills:
1. To use personal protective equipment responsibly.
2. To use collective protective equipment.
3. To verify the conformity of instruments with occupational safety requirements.
4. To verify the conformity of equipment with occupational safety requirements.
5. To listen to customer’s complaints.
6. To make sure that the automobile is operated correctly.
7. To cooperate, following the principles of positive interaction.
8. To solve conflict situations, providing arguments to support own opinion.
9. To prepare the work task.
10. To read drawings, electrical and kinematic schemes, and schemes of hydraulic and pneumatic systems.
11. To prepare repair order documentation.
12. To prepare documentation for handing over the automobile after the diagnostics or repair.
13. To work with manufacturer’s or company’s databases.
14. To verify the conformity of the maintenances performed on the automobile with the technical documentation.
15. To analyse previously made repair in conjunction with the work task.
16. To search the solutions recommended by manufacturers in databases.
17. To prepare questions for the manufacturer or independent supplier.
18. To verify information on the current withdrawals by the manufacturer.
19. To check the functionality of a repaired system.
20. To perform the test drive after the repair.
21. To document the performed works (report to insurers, photos, records for the invoice, time-sheets regarding parts, etc.).
22. To make records in the repair history of the automobile.
23. To work with the catalogue of spare parts.
24. To work with the catalogue of operating materials.
25. To order spare parts and operating materials.
26. To comply with the rules set by the manufacturer for the modification and installation of auxiliary equipment.
27. To comply with national and EU standards for the modification of automobiles.
28. To assess the condition of the bodywork and interior.
29. To visually assess the securing of a leak and parts.
30. To identify modifications made on the automobile and the installed auxiliary equipment.
31. To assess the technical condition of drive batteries.
32. To assess the technical condition of gas equipment.
33. To assess the leaks of flammable liquids.
34. To assess the safety of electrical equipment.
35. To check the operation of automobile equipment.
36. To check the relation between the defect and impact of ancillary factors.
37. To verify the conformity of the running gear with the technical rules.
38. To verify the conformity of automobile control equipment with the technical rules.
39. To check the operation of lighting devices.
40. To check the validity of insurance and technical inspection.
41. To visually verify the quality of operating fluids.
42. To verify the quality of operating fluids, using measuring devices.
43. To perform a driving cycle to detect a defect.
44. To analyse observations made during the drive.
45. To verify the efficiency of the microclimate maintenance system.
46. To replace air filters of the microclimate maintenance system.
47. To disinfect the microclimate maintenance system.
48. To maintain gas supply systems of automobiles.
49. To assess the conformity of the high-voltage secondary battery with the rules for operation.
50. To assess the operation of the high-voltage control system.
51. To assess the operation of the high-voltage drive system.
52. To assess automobile charging equipment.
53. To perform the diagnostics of the automobile engine.
54. To replace the nodes and parts of the engine.
55. To detect defects of the parts of engine mechanisms and systems.
56. To repair engine mechanisms and systems.
57. To perform the diagnostics of automobile transmission.
58. To detect defects of the parts of transmission nodes and units.
59. To repair transmission nodes and units.
60. To perform the diagnostics of the suspension and control devices of the automobile.
61. To detect defects of the parts of the suspension and control devices.
62. To replace the nodes and parts of the suspension and control devices.
63. To repair the units of the suspension and control devices.
64. To adjust the control devices and the suspension of the automobile.
65. To perform the diagnostics of hydraulic and pneumatic systems.
66. To detect defects of the parts and nodes of hydraulic and pneumatic systems.
67. To repair hydraulic and pneumatic systems and their units.
68. To perform the diagnostics of electrical equipment.
69. To detect defects of the parts and units of electrical equipment.
70. To repair electrical equipment and its units.
71. To perform the diagnostics of electronic control systems.
72. To repair electronic control systems, replacing the damaged parts and nodes.
73. To record the replaced components in the control system.
74. To check the technical condition of the bodywork and frame both visually and by means of measuring instruments.
75. To replace the external parts of the bodywork, and glazing, finishing, and interior parts.
76. To adjust the external parts of the bodywork.
77. To repair bodywork equipment and devices.
GENERAL skills:
1. To act in emergency situations.
2. To provide first aid in accidents.
3. To recognise labour protection safety signs and signals.
4. To accurately obey labour protection safety signs and signals.
5. To comply with the requirements of labour protection instructions.
6. To comply with electrical safety regulations.
7. To comply with fire safety regulations.
8. To visually assess the conformity of equipment with electrical safety regulations.
9. To comply with environmental protection requirements while carrying out work duties.
10. To sort waste generated during the work process.
11. To responsibly assess the conformity of the documents for the establishment of employment legal relationship with the laws and regulations.
12. To comply with the requirements for employment legal relationship.
13. To carry out the civic duties.
14. To use harmless and safe work practices.
15. To follow the basic principles of ergonomics.
16. To maintain the workplace in order.
17. To clearly define own thoughts in the official language both orally and in writing.
18. To use professional terminology both orally and in writing.
19. To communicate in two foreign languages both orally and in writing.
20. To use professional terminology in at least two foreign languages both orally and in writing.
21. To cooperate in a team while carrying out professional work duties.
22. To define priorities while planning own professional activity.
23. To solve conflict situations, providing arguments to support own opinion.
24. To calculate dimension chains.
25. To calculate work expenses.
26. To recalculate quantities in different systems of units.
27. To calculate electric circuit parameters.
28. To increase the level of professional qualification in maintenance and repair technologies.
29. To be interested in the latest automobile constructions.
30. To attend the sectoral fairs.
31. To learn to use the latest automobile diagnostics and repair methods.
32. To acquire competences to obtain special admissions and certificates.
33. To learn to use the latest information technologies.
34. To learn to use the training programmes of the automobile manufacturer.
35. To use computer and office equipment to carry out work duties.
36. To find specific information in internet resources and data carriers.
37. To complete the tasks assigned by the work manager.
38. To become actively involved in the generation of new ideas, taking the initiative.
39. To independently take decisions on the solutions to problems in a specific work situations.
40. To become engaged in the cultural environment of the company.

PROFESSIONAL competences:
1. Ability to use personal and collective protective equipment responsibly, in accordance with the working conditions.
2. Ability to assess the conformity of equipment and instruments with the work task and occupational safety requirements.
3. Ability to identify customer’s needs, following the principles of positive interaction.
4. Ability to work with the technical documentation and electronic databases of the manufacturer, automobile, and the service.
5. Ability to assess quality of the performed work.
6. Ability to order and complete the necessary spare parts and equip the automobile in accordance with customer’s needs.
7. Ability to perform visual inspection of the automobile and recognise risks related to operation and repair safety.
8. Ability to assess the validity of a defect described by the customer, checking the operation of the automobile and its equipment.
9. Ability to verify the suitability of the automobile for road traffic in compliance with rules for operation and road traffic regulations.
10. Ability to perform a control drive in accordance with the cycles specified by manufacturers.
11. Ability to maintain the microclimate maintenance system.
12. Ability to maintain alternative supply systems of automobiles.
13. Ability to perform the diagnostics and repair of the internal combustion engine, applying appropriate facilities and instruments.
14. Ability to perform the diagnostics and repair of the transmission, applying appropriate facilities and instruments.
15. Ability to perform the diagnostics and repair of the suspension and control devices, applying appropriate facilities and instruments.
16. Ability to perform the diagnostics and repair of hydraulic and pneumatic systems, applying appropriate facilities and instruments.
17. Ability to perform the diagnostics and repair of electrical equipment, applying appropriate facilities and instruments.
18. Ability to perform routine inspections and repair of electronic control systems, applying appropriate facilities and instruments.
19. Ability to perform the inspection of the bodywork and the frame and the repair of the bodywork, replacing external bodywork and finishing parts and applying appropriate facilities and instruments.
GENERAL competences:
1. Ability to provide first aid.
2. Ability to complete work tasks in compliance with the labour protection, electrical and fire safety, and environmental protection requirements.
3. Ability to establish employment legal relationship in compliance with laws and regulations.
4. Ability to apply harmless and safe work practices during the work process.
5. Ability to communicate in the official language both orally and in writing and use professional terminology to complete work tasks.
6. Ability to communicate in two foreign languages both orally and in writing and use professional terminology to complete work tasks.
7. Ability to cooperate in a team effectively, while carrying out professional work duties.
8. Ability to apply the basic principles of mathematics and physics in the professional activity.
9. Ability to evaluate own personal skills, identify own education development needs, and plan professional development.
10. Ability to use information and communication technologies to complete a work task.
11. Ability to actively engage in the development of the operation of the company, offering new and rational ideas for the completion of a work task.