Qualifications Framework level

EQF level

European Qualifications Framework (EQF) has 8 levels (1 – the lowest, 8 – the highest).

Levels reflect the complexity level of acquired knowledge, skills and competences (learning outcomes).


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LQF level

Latvian Qualifications Framework (LQF) has 8 levels (1 – the lowest, 8 – the highest).

Levels reflect the complexity level of acquired knowledge, skills and competences (learning outcomes).

LQF covers stages of education starting from the basic education (level 1 – special basic education) to the highest education (level 8 – doctoral studies).


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Level of professional qualification
Latvia has a system of five professional qualifications levels (PQL, 1 – the lowest, 5 – the highest).

PQL system covers only professional qualifications (basic education, secondary and higher education stages).

PQL reflects readiness of a person to perform work of certain stage of complexity and responsibility.
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Learning outcomes

Learning outcomes are knowledge, skills and competences acquired during a certain period of learning.

In Latvia, learning outcomes are stipulated by state education standards and occupational standards (for the professional qualifications).

Learning outcomes of higher education are defined by higher education institutions.


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Learning outcomes are formulated in accordance with the relevant occupational standard: Occupational standards register

Retail commercial employee

  • Knowledge

    1. The knowledge necessary for performance of the basic tasks of the professional activity at the level of notion– knowledge in statistics.
    2. The knowledge necessary for performance of the basic tasks of the professional activity at the level of understanding:
    2.1. competitiveness;
    2.2. marketing communications complex;
    2.3. branding;
    2.4. project management;
    2.5. financial instruments;
    2.6. goods transport regulations;
    2.7. personnel/ human resource management related laws and regulations;
    2.8. finance management and economics;
    2.9. professional terms in the official and= two foreign languages.
    3. The knowledge necessary for performance of the basic tasks of the professional activity at the level of use:
    3.1. qualitative and quantitative information extraction methods;
    3.2. methods of analysis;
    3.3. determine market share;
    3.4. segmentation;
    3.5. determine target markets;
    3.6. product positioning;
    3.7. pricing;
    3.8. basics of accountancy;
    3.9. tax system;
    3.10. applied calculations;
    3.11. document management;
    3.12. information extraction;
    3.13. information technologies, professional software;
    3.14. work planning;
    3.15. quality management system;
    3.16. logistics;
    3.17. basics of commodity science;
    3.18. legal employment regulations;
    3.19. requirements of the labour protection  laws and regulations;
    3.20. basics of communication psychology;
    3.21. basic principles of the professional and general ethics;
    3.22. official language;
    3.23. two foreign languages at the level of professional communication;
    3.24. first aid;
    3.25. environmental protection;
    3.26. fire safety rules.

  • Skills

    1. Select and gather primary and secondary information and perform its processing.
    2. Perform market research analysis and set competitive advantage.
    3. Determine company’s market share.
    4. Determine and assess optimal distribution channels.
    5. Segment market, set company’s target market and product position in the market.
    6. Understand cost policy and act accordingly.
    7. Develop product appropriate policy for its promotions and promote the visibility of the company.
    8. Sell company’s goods.
    9. Work with the outsourced logistics providers in assessing the quality of the service.
    10. Develop offer tender for public procurement.
    11. Analyse and assess raw material supply sources.
    12. Use raw material suppliers ‘data base.
    13. Assess costs that are product supply and delivery related.
    14. Use basic principles of the property value movement in the company.
    15. Use the property value inventory.
    16. Accept and issue property value.
    17. Manage property value handling and storage rules and comply with the deadline.
    18. Build and maintain communication with customers.
    19. Provide feedback to the clients.
    20. Design the offer in accordance with the clients ‘need, if necessary present it, comply with the principles of professional ethics.
    21. Follow up client’s contract obligations fulfilment.
    22. Develop work plan and schedule and follow up till its fulfilment.
    23. Work in a team.
    24. Offer proposal on salary payment system improvement in the company.
    25. Draw up agreements and other documentation.
    26. Prepare bad submit to company’s management reports and other necessary information.
    27. Make a company’s performance analysis and make proposals to the company’s development plan.
    28. Comply with the quality management standards, participate in its development and implementation.
    29. Observe the standards of the legal employment relations.
    30. Comply with the basic principles of professional and general ethics.
    31. Know the official language.
    32. Know at least two foreign languages at the level of communication.
    33. Use professional terminology in the official  language and two foreign languages.
    34. Meet the requirements of the labour protection laws and regulations and hygiene requirements.
    35. Provide the first aid upon necessity.
    36. Perform the work duties by meeting the environment protection requirements set in the laws and regulations.
    37. Use information technologies and office equipment for professional activity.
    38. Perform the work independently and be responsible for own work result.

  • Competences/ autonomy

    1. Ability to participate in the market research, analyse and interpret them.
    2. Ability to set company’s and product’s competitive advantage
    3. Ability to determine company’s market share, segment market.
    4. Ability to determine target market and product’s position in the market.
    5. Ability to determine and assess optimal distribution channels and sales methods of products.
    6. Ability to understand and comply with the pricing policy.
    7. Ability to develop appropriate policy for the products promotion on the market and promote the company’s visibility.
    8. Ability to sell company’s goods.
    9. Ability to assess and improve company’s product assortment.
    10. Ability to develop the company’s tenders for public procurement.
    11. Ability to create a database of suppliers, analysing and evaluating the raw material supply sources.
    12. Ability to analyse, attract and manage outsourcing.
    13. Ability to assess costs that are connected with the product supply.
    14. Ability to accept, issue and monitoring of property values and make an inventory.
    15. Ability to see the material handling and storage rules and comply with deadlines.
    16. Ability to build and maintain relationships with customers, provide feedback and follow up the fulfilment of the contract by complying with commercial confidentiality.
    17. Ability to develop customer-driven proposals and to present it.
    18. Ability to provide business correspondence with the cooperation partners.
    19. Ability to create, update, and use a variety of databases.
    20. Ability to observe the standards of the legal employment relations.
    21. Ability to create work plan and schedule.
    22. Ability to work in a team.
    23. Ability to know company’s salary payment system.
    24. Ability to draw up agreements and other documents.
    25. Ability to analyse company’s economic activities and to participate in the company’s development planning.
    26. Ability to prepare reports and other necessary information for the company’s management.
    27. Ability to comply with quality management standards, participate in its development and implementation.
    28. Ability to communicate in the official language
    29. Ability to communicate in two foreign languages.
    30. Ability to use professional terminology in the official language and in two foreign languages.
    31. Ability to comply with the basic principles of professional and general ethics.
    32. Ability to observe the requirements of the labour protection laws and regulations  and hygiene requirements.
    33. Ability  to provide the first aid upon necessity.
    34. Ability to perform the work duties by complying with the environment protection requirements set in laws and regulations.
    35. Ability to rationally plan and perform the work duties, be responsible for own work result.

Qualification acquisition requirements

Previous education
Certificate of general secondary education or Diploma of vocational secondary education
Ways to acquire 
Qualifications can be acquired in the framework of education programs or in the evaluation and recognition of non-formal knowledge, skills and competences acquired (in vocational education LKI Levels 2-4).
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Formal (through education programmes) or
Formal (through non-formal education acquired competence recognition process, completing the qualifications professional examination)
ECTS credit points 
The unit of the volume of Latvian higher education studies - 1 credit point corresponds to one week of study work in full-time studies (40 credit points per study year).

1 The credit point of Latvia corresponds to 1,5 ECTS (European Credit Transfer and Accumulation System) credit point.
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0
Duration of study 
Duration of qualification in full-time studies
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not less than 640 or not less than 960 hours (640h equals 2. PKL, 960h exuals 3. PKL)

Qualification document

Awarding body

- Profesionālās tālākizglītības centrs "Mācību centrs plus"

- Profesionālās tālākizglītības centrs "PURE Academy"

- Profesionālās tālākizglītības centrs "Austrumi"

- Profesionālās tālākizglītības centrs "Latgales mācību centrs"

Higher education institution:

Vocational basic and secondary education institution

- Valsts sabiedrība ar ierobežotu atbildību "Rīgas Tūrisma un radošās industrijas tehnikums"

Vocational further education and development institution:

- Professional Development and Continuing Vocational Education Institution "Learning Centre Plus"

- Continuing Vocational Education Institution "PURE Academy"

- Continuing Vocational Education and Professional Development Institution "Learning Centre Virsi"

- Continuing Vocational Education Institution "Baltic Class"

- Vocational Education Centre "Idea"

- Learning Centre "FIBRA"

- Learning Centre "Austrumi"

- Learning Centre of Latgale, Ltd

- Learning Centre "Austrumvidzeme", Ltd

- Vocational, Continuing Education and Examination Centre, Ltd

Liquidated/Reorganised/Changed title and\or type:

- Vocational Growth Centre

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Qualifications Framework level

EQF level

European Qualifications Framework (EQF) has 8 levels (1 – the lowest, 8 – the highest).

Levels reflect the complexity level of acquired knowledge, skills and competences (learning outcomes).


Go to the Glossary section
?

4

LQF level

Latvian Qualifications Framework (LQF) has 8 levels (1 – the lowest, 8 – the highest).

Levels reflect the complexity level of acquired knowledge, skills and competences (learning outcomes).

LQF covers stages of education starting from the basic education (level 1 – special basic education) to the highest education (level 8 – doctoral studies).


Go to the Glossary section
?

4

Level of professional qualification

Latvia has a system of five professional qualifications levels (PQL, 1 – the lowest, 5 – the highest).

PQL system covers only professional qualifications (basic education, secondary and higher education stages).

PQL reflects readiness of a person to perform work of certain stage of complexity and responsibility.


Go to the Glossary section
?

3

Qualification field, stage and type

Thematic field (ISCED 2013)
International Standard Classification of Education (ISCED) developed by UNESCO.
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Business and administration (041)

Detailed field: (ISCED 2013)

Wholesale and retail sales (0416)

Education
Stages of Latvian education system included in the LQF:
- basic education
- secondary education
- higher education
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Secondary education

Qualification type
ITypes of Latvian education:
-General education
-Professional education
-Academic education
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Vocational (continuing education)

Full or partial

Full qualification

Other information

National Education Information System

National Database of Education Opportunities

Active qualification

Last changes: 02.04.2024

Posted: 07.05.2016