PROFESSIONAL knowledge

At the comprehension level:

1. Use of collective protective equipment.

At the application level:

1. Selection and use of personal protective equipment.
2. Basics of psychology.
3. Professional ethics.
4. Types and manifestation of automobile defects.
5. Photo-documentation of defects.
6. Document management.
7. Organisation of internal work processes of the company.
8. Effects of the auxiliary equipment of the automobile on the technical condition of the automobile.
9. Structure and operating instructions of motion accumulators.
10. Structure and operating instructions of liquefied petroleum gas (LPG) and compressed natural gas (CNG) supply equipment.
11. Operation of automobile equipment.
12. Basic principles of driving cycle (test drive).
13. Basic principles of driving cycle (test drive).
14. Structure of measuring blocks.
15. Cause-effect relationship of errors.
16. Software updating procedures.
17. Adaptation and calibration of electrical system nodes.
18. Structure and operating principles of high-voltage systems in automobiles.
19. Structure of high-voltage system schemes.
20. Methods for diagnostics of high-voltage equipment.
21. Structure and operating principles of liquefied petroleum gas (LPG) and compressed natural gas (CNG) supply equipment.
22. Methods for diagnostics of liquefied petroleum gas (LPG) and compressed natural gas (CNG) supply equipment.

At the application level:

1. Instructions for use of locksmith tools.
2. Instructions for use of diagnostic equipment, test benches, and tools.
3. Interaction techniques.
4. Methods for identifying customer needs.
5. Basic principles of technical drawing.
6. Principles for creating electric, hydraulic, and pneumatic schemes.
7. Documentation of automobile inspection outcomes.
8. Structure of an automobile.
9. Technical terminology in foreign language.
10. Basic principles of designing the structure of technical databases.
11. Methods for selection of information in databases/systems.
12. Principles of preparing technical reports.
13. Operation of automobile systems.
14. Principles of inspecting repair quality.
15. Principles of drawing up repair documentation.
16. Methods for visual inspection of automobile body.
17. Methods for inspection of passenger compartment.
18. Instructions for operation of automobile supply systems.
19. Instructions for operation of electrical equipment.
20. Effects of additional factors on operation of the automobile (temperature, humidity, foreign objects, etc.).
21. Technical regulations for operation of an automobile.
22. Road traffic regulations.
23. Technical regulations for operation of running gear.
24. Technical regulations of automobile control units.
25. Technical requirements for lighting devices of an automobile.
26. Methods for inspection of operating fluids.
27. Visual indicators of the quality of operating fluids.
28. Characteristics of defects.
29. Basic principles of the use of diagnostic equipment.
30. Structure of technical databases.
31. Error registration algorithms.
32. Use of diagnostic and specific tool catalogues.
33. Methods for use of locksmith tools.
34. Instructions for use of measuring instruments.
35. Instructions for use of diagnostic equipment and measuring instruments.
36. Regulations on maintenance of diagnostic equipment.
37. Periodicity of the maintenance of equipment and tools.
38. Methods for diagnostics specified by the manufacturer.
39. Structure and operating principles of electrical equipment of automobiles.
40. Types and structural principles of electrical schemes.
41. Methods for diagnostics of electrical equipment.
42. Structure and operating principles of electronic control systems of automobiles.
43. Structural principles of the schemes of electronic control systems.
44. Methods for diagnostics of electronic control systems.
45. Structure and operating principles of control units of automobiles.
46. Structure and operating principles of suspension system of automobiles.
47. Methods for diagnostics of steering gears.
48. Methods for diagnostics of brake systems.
49. Methods for diagnostics of suspension systems.
50. Structure and operating principles of hydraulic and pneumatic control systems of automobiles.
51. Analysis of hydraulic and pneumatic schemes of automobiles.
52. Methods for diagnostics of hydraulic and pneumatic control systems of automobiles.
53. Methods for assessment of high-voltage batteries.
54. Methods for assessment of liquefied petroleum gas (LPG) and compressed natural gas (CNG) supply equipment.

GENERAL knowledge

At the concept level:

1. Legal provisions specified in the Constitution of the Republic of Latvia applicable to society subject to the rule of law and civil society.
2. Rights, obligations, and liability of an individual.
3. Versatility of social relations.
4. Social and political structure of society.

At the comprehension level:

1. Provision of first aid.
2. Laws and regulations regarding labour protection and occupational safety.
3. Introductory instructing regarding labour protection.
4. Working conditions and human health as a precondition for life quality.
5. Laws and regulations regarding environmental protection.
6. Importance and benefits of waste sorting.
7. Requirements for utilisation of hazardous waste.
8. Sources of environmental pollution caused during repair, operation, and maintenance of vehicles.
9. Employment relationship.
10. Key issues of labour law.
11. Work environment risk factors.
12. Requirements for creating a safe workplace.
13. Grammar and language functions in the official language and at least two professional foreign languages.
14. Types of verbal interaction.
15. Language styles and characteristics of intonation.
16. Versatility of language and communication in different contexts.
17. Types of verbal interaction.
18. Versatility of language and communication in different contexts.
19. Principles for promoting cooperation.
20. Positive interaction techniques.
21. Latest maintenance and repair technologies.
22. Internet opportunities and threats.
23. Normative and technical documentation.
24. Finding of topical information.
25. Laws and regulations regarding information technology.
26. Training programmes developed by the manufacturer.
27. Operating principles of computer and office equipment.
28. Business work organisation.

At the application level:

1. Action in emergency situations.
2. Instruction regarding labour protection at workplace.
3. Labour protection signs and signals.
4. Use of warning signs.
5. Preventive measures for prevention of work environment risk factors.
6. Electrical safety regulations.
7. Fire safety regulations.
8. Action in the event of fire.
9. High-risk waste management.
10. Environmental hazard risk assessment.
11. Contents of the employment contract.
12. Socially unifying values.
13. Social and political structure of the society.
14. Basic principles of ergonomics.
15. Workplace organisation.
16. Use of safe work practices.
17. Vocabulary in the official language and foreign language.
18. Professional terminology in the official language and foreign language.
19. Intercultural interaction.
20. Time planning techniques.
21. Efficient communication and collaboration techniques.
22. Units of measurement.
23. Calculation of area and volume.
24. Mathematical calculations.
25. Calculation of physical parameters.
26. Mathematical methods and tools.
27. Learning strategies.
28. Self-assessment principles.
29. Application software in conformity with the work task.
30. Techniques for use of smart devices.
31. Computer security software.
32. Information systems security.
33. Generation of ideas.

PROFESSIONAL skills

1. To use personal protective equipment in a responsible manner.
2. To use collective protective equipment.
3. To verify the compliance of tools with occupational safety requirements.
4. To verify the compliance of equipment with occupational safety requirements.
5. To listen to customer complaints.
6. To assess the validity of an issue or complaint.
7. To get acquainted with the work task.
8. To read drawings, electrical and kinematic schemes, schemes of hydro systems and pneumatic systems.
9. To prepare repair order documentation.
10. To prepare documentation for the handover of an automobile after the diagnostics or repair.
11. To work with databases of manufacturers and the company.
12. To analyse the work task data of the performed repair work.
13. To verify the compliance of performed maintenance of the automobile with the technical documentation.
14. To analyse the relation between previously performed repair work and the work task.
15. To search for the solutions, recommended by the manufacturers, in databases.
16. To prepare inquiries for the manufacturer or the independent supplier.
17. To verify the information on current withdrawals by the manufacturer.
18. To cross-check the functionality of the repaired system.
19. To perform post-repair test drive.
20. To document the works performed (report for insurers, photos, records for invoicing, reports on parts, etc.).
21. To make records in the automobile repair history.
22. To assess the technical condition of the body and passenger compartment.
23. To visually inspect the automobile for any leaks and tightness of parts.
24. To identify the modifications and auxiliary equipment installed in the automobile.
25. To assess the technical condition of motion accumulators.
26. To assess the technical condition of gas equipment.
27. To detect leaks of flammable liquids.
28. To assess the safety of the electrical equipment.
29. To test the operation of automobile equipment.
30. To analyse the relation between defects and the effects of ancillary factors.
31. To verify the compliance of running gear with technical regulations.
32. To verify the compliance of automobile control units with technical regulations.
33. To verify whether the automobile has insurance and has undergone technical inspection.
34. To check the level of operating fluids.
35. To visually assess the quality of operating fluids.
36. To perform a driving cycle to detect any defects.
37. To analyse observations gained during the drive.
38. To verify the operational readiness of the diagnostic equipment.
39. To connect the diagnostic equipment to the automobile.
40. To read the errors of self-diagnostics.
41. To assess self-diagnostics outcomes.
42. To select electrical measuring instruments.
43. To select locksmith tools.
44. To select tools to check the dimensions.
45. To select pressure measuring instruments.
46. To select diagnostic equipment and test benches.
47. To individually select special tools.
48. To get acquainted with the instructions for use of diagnostic equipment.
49. To prepare the diagnostic equipment for operation.
50. To verify the technical condition of diagnostic equipment.
51. To follow the inspection – maintenance schedule specified by the manufacturer.
52. To perform maintenance of diagnostic equipment and tools in compliance with the instructions of the manufacturer.
53. To ensure constant voltage supply to the electrical system of the automobile during the diagnostics.
54. To ensure the operating parameters of automobiles for the diagnostics.
55. To connect the diagnostic equipment to the automobile.
56. To perform diagnostics of the starting system.
57. To perform diagnostics of the electric power supply system.
58. To perform diagnostics of the lighting system.
59. To perform diagnostics of the ignition system.
60. To perform diagnostics of the electrical devices of the body.
61. To perform diagnostics of the engine and its control system.
62. To perform diagnostics of the transmission and its control system.
63. To perform diagnostics of the automotive communication system.
64. To perform diagnostics of safety systems.
65. To perform diagnostics of the automotive anti-theft devices.
66. To perform diagnostics of the multimedia system.
67. To perform diagnostics of comfort systems.
68. To update the software of control units.
69. To perform the adaptation and calibration of the replaced electronic nodes.
70. To perform diagnostics of the steering gear.
71. To perform diagnostics of the brake system.
72. To perform diagnostics of the suspension system.
73. To check the pressure of the hydro system.
74. To measure the flow of the hydro system.
75. To check the pressure of the pneumatic system.
76. To inspect the electrical parts of hydraulic and pneumatic systems.
77. To assess the compliance of the high-voltage secondary batteries with operating instructions.
78. To assess the operation of the high-voltage control system.
79. To assess the operation of the high-voltage drive system.
80. To assess the charging equipment of electric vehicles.
81. To assess the compliance of liquefied petroleum gas (LPG) motor supply system with operating instructions.
82. To assess the compliance of the compressed natural gas (CNG) motor supply system with operating instructions.
83. GENERAL skills
84. To act in emergency situations.
85. To provide first aid in the event of accidents.
86. To organise the workplace in compliance with the labour protection and occupational safety requirements.
87. To recognise labour protection safety signs and signals.
88. To strictly obey labour protection safety signs and signals.
89. To comply requirements specified in labour protection instructions.
90. To assess the effects of work environment risk factors on health.
91. To comply with electrical safety regulations.
92. To comply with fire safety regulations.
93. To visually assess the compliance of diagnostic equipment with electrical safety regulations.
94. To comply with environmental protection requirements when fulfilling work duties.
95. To sort the waste generated during the work process.
96. To organise the utilisation of hazardous waste.
97. To identify the potential environmental hazard risks.
98. To eliminate the potential causes of environmental hazard risks.
99. To responsibly evaluate employment relationship requirements in conjunction with the relevant laws and regulations.
100. To comply with employment relationship requirements.
101. To comply with internal procedure regulations of the company.
102. To perform his/her civil duties.
103. To be aware of his/her own responsibility in the context of civil society.
104. To use harmless and safe work practices.
105. To follow the basic principles of ergonomics.
106. To maintain order at the workplace.
107. To clearly define his/her idea in the official language both orally and in writing when communicating with colleagues and other persons.
108. To use professional terminology both orally and in writing to ensure the performance of diagnostics.
109. To communicate in two foreign languages both orally and in writing.
110. To use professional terminology in at least two foreign languages both orally and in writing to ensure the performance of diagnostics.
111. To collaborate in a team when performing professional work duties.
112. To define priorities when planning his/her professional activity.
113. To identify the causes of stress.
114. To resolve conflict situations by giving a reasoned opinion.
115. To calculate dimension chains.
116. To calculate the labour cost.
117. To convert measures in units of other measurement systems.
118. To calculate the electric circuit parameters.
119. To improve the level of professional qualification in the field of maintenance and repair technologies.
120. To maintain interest in the latest automotive constructions.
121. To assess his/her own professional experience and career development options.
122. To acquire the latest techniques of diagnostics.
123. To acquire competences to obtain special clearances and certificates.
124. To perform critical assessment of the obtained information when carrying out the professional activity.
125. To use different learning strategies.
126. To get acquainted with the latest information technologies.
127. To acquire the latest computer diagnostic software.
128. To master the latest training programmes offered by the automotive manufacturers.
129. To use a computer and smart devices to perform work duties.
130. To independently find the necessary information in internet resources and data media.
131. To carry out the work tasks assigned by the manager.
132. To actively participate in generation of new ideas by taking initiative.
133. To independently take decisions on problem solutions in specific work situations.
134. To be active in the business cultural environment.

PROFESSIONAL competences

1. Ability to use personal and collective protective equipment in a responsible manner depending on working conditions.
2. Ability to verify the compliance of the equipment and tools with the work task and occupational safety requirements.
3. Ability to identify customer needs by following the principles of positive interaction.
4. Ability to work with the technical documentation and electronic databases of the manufacturer and regarding the automobile and service.
5. Ability to assess quality of the performed work and document the outcomes.
6. Ability to visually inspect the automobile and recognise the risks associated with the exploitation and repair.
7. Ability to determine the validity of the defect described by the customer by checking the operation of the automobile and its equipment.
8. Ability to determine whether the automobile is suitable for road traffic in compliance with operating and road traffic regulations.
9. Ability to visually inspect the levels and quality of the operating fluids.
10. Ability to perform a test drive according to the cycles specified by the manufacturer.
11. Ability to read the errors of self-diagnostics and evaluate the cause-effect relationship of errors.
12. Ability to independently select and prepare diagnostic tools and equipment in compliance with the technical documentation.
13. Ability to perform maintenance of diagnostic equipment and tools according to the instructions of the manufacturer.
14. Ability to prepare the automobile for diagnostics in compliance with the methods specified by the manufacturer.
15. Ability to perform diagnostics of electrical equipment and electronic control systems by using appropriate equipment and measuring instruments.
16. Ability to perform diagnostics of the automotive control and suspension system by using appropriate equipment and measuring instruments.
17. Ability to perform diagnostics of the hydraulic and pneumatic system by using appropriate equipment and measuring instruments.
18. Ability to assess the compliance of the high-voltage system of electric vehicles with operating instructions.
19. Ability to assess the compliance of gas equipment with operating instructions.

GENERAL competences

1. Ability to provide first aid.
2. Ability to carry out work tasks by strictly complying with labour protection, electrical and fire safety, and environmental protection requirements.
3. Ability to establish employment relationship in compliance with the relevant laws and regulations.
4. Ability to use harmless and safe work practices during the work process.
5. Ability to communicate in the official language both orally and in writing and use professional terminology to carry out work tasks.
6. communicate both orally and in writing in two foreign languages and use professional terminology to carry out work tasks.
7. Ability to collaborate in a team efficiently when performing professional work duties.
8. Ability to use mathematical thinking when planning and performing diagnostics.
9. Ability to assess his/her own personal skills, define his/her education improvement needs, and plan his/her professional development.
10. Ability to use information and communication technologies to perform a work task.
11. Ability to take an active role in the development of the company by proposing new reasonable ideas for the fulfilment of a work task.